Need help?
Order
Yes! If you need to make any adjustments to your order, just send us an email at info@starspotsignings.com as soon as possible, and we’ll do our best to accommodate your request.
The deadlines for placing orders and submitting send-in items will be specified in the description of the signing. Please check these details carefully to avoid missing any cut-off dates.
Check out our How to Send-In page for instructions!
The deadlines for placing orders and submitting send-in items will be specified in the description of the signing. Please check these details carefully to avoid missing any cut-off dates.
We take authenticity seriously. Most of our signings are authenticated by well-known companies such as James Spence Authentication (JSA) and Beckett Authentication Services.
In addition, we capture photos of the signing process for added peace of mind. We also offer a 100% money-back guarantee if the item is proven to be unauthentic.
Shipping
Once the signing is complete, we begin the process of shipping your item(s) as quickly as possible. Please note that shipping times may vary depending on the location and number of items being processed, but rest assured, we aim to get everything to you in a timely manner.
For Inventory, we will ship your item within 7 business days
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
The shipping address for send-in items will be provided in the description of the specific signing event. Be sure to include your order number in your package to avoid delays.
Yes, shipping the Funko Pop box flat is perfectly fine and is often safer. This helps reduce the risk of damage during shipping and can also lower shipping costs.
No, we have a wide selection of pens at the signing events, ranging in type and color. If you have specific preferences, like pen type or color, you can include them in the text box in your cart.
While you’re welcome to send your own pen, we cannot guarantee its return.
Autograph Signings
Yes! All our signings are highly limited due to the exclusive nature of the events and the limited availability of the talent. We recommend ordering as early as possible to secure your spot.
For some signings we will offer video shoutouts, where you will be able to see your item get signed virtually!
Unfortunately, due to the private nature of these events, we cannot allow live viewing of the signing process. However, we take numerous photos of the talent during the signing, which we share with our customers afterward, so you’ll be able to see the event in action!
For security reasons, we do not disclose the exact date or location of the signings. This helps protect the talent, our team, and your items. Once the signing is complete, we’ll make an official announcement.
Absolutely! This is referred to as a "Send-In" You'll be able to mail your own memorabilia, and we’ll have it signed during the event.
Yes! We have successfully organized autograph signings with stars from major franchises across the globe. Some of the talent we’ve worked with include Ralph Macchio, Gwendoline Christie, Sophia Di Martino, and many others!
View our Showcase page for more info!